A to Z
The most important answers about your stay at Westklinik Dahlem – from admission on the day of surgery to questions about your valuables.
- Directions & parking
By U-Bahn (recommended): U3 to Oskar-Helene-Heim, the clinic is just a few minutes' walk away.
By bus: lines 115, 285 (stop Clayallee/Oskar-Helene-Heim), N10 (night bus).
By S-Bahn: S1 to Zehlendorf, then bus 115 or 285 directly to Clayallee/Oskar-Helene-Heim. Alternatively: S1 to Lichterfelde West, then bus M11 to U Dahlem-Dorf.
By car: the clinic is located directly on Clayallee. A paid parking garage is available on the clinic grounds, with further parking on the surrounding streets.
- Feedback
You will receive a questionnaire on admission. A patient suggestion box is also available on the first floor for praise, criticism and suggestions.
- Admission
Admission takes place on the day of surgery. Please bring your insurance card, an ID card, the hospital referral, and any existing X-rays and medical reports – as well as any prescribed orthoses or braces, if applicable.
- Accompanying persons
By arrangement and for an additional fee, accommodation for an accompanying person is possible – with priority given to surgical patients.
- Visiting hours
Visits are possible daily from 10:00 am to 8:00 pm.
- Meal choices
A different lunch menu is available to choose from every day. Special diets can be arranged with the kitchen.
- Television
All rooms are equipped with a television connection.
- Patient advocate
As an independent representative bound by confidentiality, our patient advocate is available for concerns outside of your treating doctors.
- Smoking
[Placeholder: smoking policy on the clinic grounds]
- Ward doctors
Responsibility for your treatment lies with your operating visiting consultant. The ward doctors support your care during your inpatient stay.
- Telephone and internet
Every bed has a telephone connection, and Wi-Fi is available. The use of mobile phones is not permitted in designated areas.
- Optional services for private patients and self-payers
Single and twin rooms with additional amenities are available as an optional service, including juice, a daily newspaper and a fruit basket.
- Valuables
We accept no liability for valuables brought with you. Safes are available on site.
Note: entries in italics are suggestions for additions – an agreed text is still needed here.